February 11, 2006

Chargeback dispute settled in your favor

I didn't know this ever happened, but someone bought my ebook and tried doing a chargeback on their credit card.

There are so many things that are dumb about that which I don't understand:

  • If people ask for a refund I typically give a prompt one without requesting more information (often in less than 5 minutes)
  • and they would get that quicker than they would get a chargeback (say an average of an hour vs 10 days)
  • someone just tried a chargeback and it did not work

Going forward if people do chargebacks I may as well wait them out because I think most of the people doing them are not honest, so they can wait for their money. Plus if they win their chargeback it costs you not only the purchase cost (which is arbitrary and should be returned if they truely don't like the product), but also some fee or penalty - usually around $10. It always feels foul knowing that some scumbag has decided to steal $10 from my bank account for stealing my business model.

Me winning an occasional bogus chargeback is refreshing as it helps make up for other sleaze customers trying to rip me off.

I don't doubt that some of the stuff might be real, but I am readily available. It is not that hard to contact me.

Posted at February 11, 2006 5:52 PM
Comments

Way to go, Aaron. I don't think I've ever won a dispute with PayPal. They just seem to automatically grant chargebacks.

2CheckOut is much better in that respect, IMO.

Post a comment












Search


Archives
August 2016
September 2009
April 2009
November 2008
July 2008
June 2008
May 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003
October 2003
Recent Entries
What Can You Change?
Radiohead's Harry Patch (In Memory of ) Lyrics
Army Men: Soldiers of Misfortune Sabotage the Water Tower
Black & White Card Dealer
When Votes Lie
Fishing With Cookies!!!
Big Rapper at a Jewelry Shop
Which Bowling Ball Are You?
Materialism is Hot
The New York Times Further Undermines My Trust in the Media
Categories
Aaron (269)
art (1)
brain (17)
business (43)
communication (2)
economics (28)
Food & Drugs (83)
friends (6)
funny (11)
humanity (12)
Internet (60)
Literature (15)
Marketing (115)
Mikey (3)
Military (30)
movies (3)
Music (12)
my logos (7)
Peanut Butter (5)
poems (102)
Politics (207)
poor form (10)
video games (1)
Movies Worth Watching
The Corporation
Cosmos
Manufacturing Consent
McDonalds Movie
Meeting People is Easy
The Money Masters
Tom Delay Movie
Wal Mart Movie

Friends
Brad Talmir
Gift Cardster
HIV Blog
John Scott
JOHO
Lawrence Lessig
Steven Berlin Johnson
Seth Godin's Blog
Smart Mobs
Talking Points Memo
The Memory Hole
This Modern World
Webkinz World
Werty

Help Fight Wars
Support Our Troops

Syndicate this site (XML) © 2003 - 2013
Creative Commons License
This weblog is licensed under a Creative Commons License.